Telecom users across Pakistan are once again dealing with unstable mobile networks. This time, the problem is not just slow internet. Both mobile data and voice calls are being affected in many areas, making it hard for people to stay connected during daily use.
Zong, Ufone, Telenor & Jazz Face Connectivity Issues Amid Electricity Shortages
Reports from South Punjab, Khyber Pakhtunkhwa, and several smaller cities show a common pattern. As soon as electricity goes out, mobile signals start dropping. In many cases, users completely lose service and are unable to make calls or use mobile data until power returns. This has become a regular issue in many regions.
Signals Drop as Soon as Power Goes Out
People using major networks like Jazz, Zong, Telenor, and Ufone are reporting similar problems. When electricity is available, services work normally. But during load shedding, signals often disappear within minutes.
In some locations, networks stay active for a short time after a power cut. However, they soon go offline when backup power runs out. This shows that backup systems are not strong enough to handle long outages. For users, this means sudden disconnection from calls, the internet, and even basic communication during power cuts.
Long Load Shedding Makes the Situation Worse
The situation is getting more difficult due to long hours of load shedding across the country. In many parts of Punjab, Sindh, and other regions, electricity is unavailable for up to 16 hours a day. In smaller towns, outages usually last between 8 to 12 hours.
This puts heavy pressure on telecom systems. Mobile towers rely on electricity to stay active, and running generators for such long periods is not always possible due to high fuel costs. Because of this, networks often stop working when backup systems cannot continue. For many users, this means there is no reliable mobile service during long power cuts.
Weak Backup Systems and Network Challenges
Telecom towers use backup batteries to keep services running during power failures. However, these batteries only work for a limited time. When electricity is unavailable for too long, the backup power is not enough to keep networks stable.
Even in some cities, the issue is clearly visible. In areas like Islamabad’s E-11 sector, users have also reported signal loss during outages. This shows that the problem is not limited to rural areas but also affects urban regions.
Ufone has acknowledged the issue and said that frequent power cuts are affecting its services. The company explained that backup batteries need around 3 to 4 hours of continuous electricity to recharge fully. However, ongoing load shedding is preventing proper charging, which reduces network stability.
Ufone has also warned customers that telecom services may continue to face disruptions if the electricity situation does not improve. The company said that when backup systems do not get enough time to recharge, mobile towers cannot operate properly.
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As a result, users may experience dropped calls, slow internet, or a complete loss of signal during outages. Ufone added that services are expected to improve only when the power supply becomes stable again. Overall, the situation shows how closely telecom services depend on electricity. When power cuts become longer and more frequent, mobile networks struggle to stay active. Until the electricity supply improves, users across Pakistan may continue to face interruptions in calls and internet services, especially during load shedding hours.

